You open up your Windows laptop to complete an urgent task and your device snaps with a blue or black screen. Well, this is not a wonderful sight at all. Instead, you may find it panicking if you’re seeing this for the first time.
Don’t freak out as there are ways to get out of such blue or black screen situations. Let’s find out how you can remediate a blue or black laptop screen.
Solutions to Blue or Black Laptop Screens
The blue screen error appears because of a malfunctioning app, program, or software update. The corrupted software forces your laptop to restart or shut down unexpectedly, as verified by laptop repair Dubai experts.
Additionally, your laptop’s screen will turn blue along with a message that your machine has run into a problem. In general, a restart can fix the blue screen error but it can be repetitive and annoying.
On the other hand, the black screen error can take place due to a faulty driver, a Windows software error, or a hardware failure. Black screen errors are mostly seen when:
- You log into your device.
- The laptop gets a software update.
Let’s see how you can resolve the blue screen error, first.
1. Uninstall Corrupted Updates
A faulty installation of a software update is the most common reason behind a Blue Screen of Death or BSOD. reportedly, uninstalling the latest updates can help you avoid the blue screen error over and over again.
- Long-press the power button for 10 seconds and then, immediately turn it off. Power on your laptop again by pressing its power button.
- Repeat the previous step right after there’s a response on the screen. Power on your laptop again.
- Again repeat the step and wait for the laptop to be turned on. Your laptop should have entered the Windows Recovery Environment interface.
- Choose Troubleshoot followed by Advanced Options. After that, select Startup Settings and Restart.
- Next, start your Windows device in Safe Mode.
- Enter the Control Panel and choose ‘Uninstall a program’.
- Opt for ‘View installed updates’ and choose ‘Installed on’ to view the recent updates.
- Now, right-click the update that you need to uninstall.
Confirm your choice by hitting Yes. Once the uninstallation is done, choose Restart Now.
2. Roll Back the Faulty Device Driver
Drivers are the communication key between hardware and software. They get their updates from time to time. However, a miscommunication can cause both blue and black screen errors. So, you can try to fix the issue by reverting the driver to its previous version:
- Navigate to the Device Manager window.
- Next, click on ‘Audio inputs and outputs’.
- Right-click on the option called Microphone.
- Select Properties and land on the Driver tab.
- Then, choose the option that says, ‘Roll Back Driver’.
Make sure you click the Yes button to proceed. You can repeat the above-mentioned steps for your computer’s display adapters. Now, check if the laptop has resolved the blue or black screen error.
3. Try to Wake the Laptop Screen
A black screen error might look like your laptop is asleep. Confirm whether your laptop has really got into a black screen error by using a Windows key sequence. Press the Windows, Control, Shift, and B keys at the same time.
You will hear a short beep if your Windows laptop is responsive. Otherwise, your laptop has a black screen error, as confirmed by professionals of laptop service near me.
4. Restart Windows Explorer
Can you see a cursor on the black screen of your PC? Then, you can try this hack to eradicate the black screen error.
- Use the key shortcut: Ctrl + Alt + Delete.
- Next, choose Task Manager from the list.
- Go to the tab called Processes and locate Windows Explorer.
- Now, right-click on Windows Explorer and opt for Restart.
As an alternative, choose the File option from the upper-left corner of the Task Manager window. Choose the option that says, ‘Run new task’. Type ‘explorer.exe’ and hit the OK button.
5. Detach External or Peripheral Devices
Reportedly, external USB devices may corrupt your experience and a Blue Screen of Error possibly appears. Equally, they can give your laptop a black screen of error.
To be on the safe side, make sure you unplug all the external or peripheral devices from your Windows laptop. Immediately, your laptop may not be normal. Restart your PC and check if it improves the situation.
6. Examine Your Laptop Connections and Cables
A black or blue screen may appear on your laptop due to dust-clogging device connections or loose cables. Hence, you can unplug cables from your laptop, clean them, and reconnect them to see if it helps.
A broken or defective cable might be responsible, as well. Replace the existing cable with a working one. Proceed to the next solution if it doesn’t work.
7. Uninstall Third-Party Antivirus Software
Laptop repair Dubai professionals have found out that third-party software can trigger a black screen of death. As a quick fix, you can temporarily uninstall the antivirus and check if the software is really to blame.
Boot your Windows laptop toSafe Mode and execute the steps below:
- Use the Windows + I shortcut to open up Settings.
- Now, select Apps followed by Apps & Features.
- Under the category of Sort by, choose Name and modify it to Install Date.
- After that, choose the third-party antivirus software and select Uninstall.
- Restart your PC.
What Else Can You Do?
You can restore the Windows back to a previous point of time by utilising the feature called System Restore. This can help you eradicate the malicious application or driver that caused the blue or black screen error.
Is your laptop’s screen at stake? Find out by connecting an external monitor to your laptop. If the external monitor works just fine then you might have to consider a laptop repair Dubai to fix the problematic screen.
