Smartphones are mini-computers; like them, your mobile phone might sometimes stop responding to your taps and swipes. The freezing and unresponsiveness often disappear after you let it sit idle for a few minutes. However, the problem tends to return to your device if you don’t consider preventive maintenance.
Be it an Android or an iPhone – freezing and app crashing are quite common. However, Android phones are more likely to crash as it’s an open operating system that developers can build on. Additionally, there are too many integrated technologies that might not be in sync all the time, especially when updates are missing from the system, as reported by a mobile repair Dubai professional.
Let’s reveal how you can prevent your phone from freezing and crashing and keep everything balanced.
Reasons Your Phone Tends to Freeze
Any smartphone can freeze and crash regardless of its brand, operating system, and other factors. As a mobile repair Dubai service points out the following reasons for a frozen phone, you can view the list and find out the most probable culprit in your case:
- A slow processor
- A specific app that keeps crashing whenever launched
- Glitches with the software
- Insufficient storage space
- A lack of memory
- Bad internet connection
- Outdated operating system
- Overheating
- Overflowing cache files
- Physical damage
- Presence of bugs
As a quick fix, you can quit all the apps running on your phone and see if the freezing stops. Otherwise, you can proceed to the solutions as suggested by a mobile repair in Dubai.
How to Fix a Stuck or Frozen Mobile Phone?
A freezing smartphone might concern you since its performance is being compromised. However, mobile repair services in Dubai will guide you through how you can overcome such a situation and restore your device’s productivity. Let’s dive into the fixes for a freezing phone.
1. Restart Your Device
Closing all the apps may not be sufficient for your phone to clean up the processes and files hogging up your RAM. On the other hand, smartphones require a restart after downloading an update. So, a restart might be pending for your device.
Restarting your phone will deliberately clear the cache and other temporary files from RAM, as confirmed by a mobile repair near me. On the other hand, your system will be in sync with the required update and the continuous freezing should come to an end.
To restart an Android phone, hold down its Power button. Drag the slider to the Restart option or simply tap on the Restart icon. If it’s an iPhone 8 or later model, then here’s what you need to follow:
- Hold the Side and either of the Volume buttons simultaneously.
- Shortly, a power screen will show up.
- Move the slider to the Power Off option.
- Wait for a while and hold the Power button only to restart your device.
For older iOS devices, hold down the Side and Home buttons at the same time. Turn off your device using a similar slider. Then, turn it on after a few minutes. Now, test your device and see if the freezing continues.
2. Update the Operating System
The outdated operating system of your Android or iOS phone can introduce sporadic problems in your life. And, a frozen phone is a common scenario if your device lacks the right version of the operating system. That’s why a mobile repair service near me instructs you to update the phone’s operating system.
For an Android device, the guidelines are quite similar to as mentioned below:
- Connect your smartphone to a strong and stable Wi-Fi network. Or, you can turn on mobile data.
- Now, launch Settings and head towards ‘About this device’.
- Tap the option that says, ‘Check for updates’. Select Update if any updates are available.
Finally, let your device restart and install the latest OS update. For an iPhone, you need to follow the instructions below:
- Open Settings on your iOS device and choose General.
- Next, scroll down and select Software Update.
- Afterwards, tap on Automatic Updates and enable ‘Download iOS Updates’.
- Make sure you activate the ‘Install iOS Updates’ option, as well.
3. Update Apps
Glitches with the installed apps can negatively impact your phone’s performance. Additionally, they can drain out the available memory. Hence, mobile repair services Dubai professionals recommend updating your phone apps to their latest versions.
Typically, software developers keep publishing regular updates to take care of performance and security factors. So, updating all your installed apps will help you avoid conflicts and you can say no to the consistent crashing or freezing.
Configure your Android or iOS phone to automatically look for app updates. For Android devices, it’s the Google Play Store where you need to save preferences. If it’s an iPhone, here’s what you need to do:
- Launch Settings and navigate to the App Store option.
- After that, check out the Automatic Downloads column and under that, find the ‘App Updates’ option. Enable the toggle.
4. Reinstall Apps
If updating apps doesn’t help the situation, then the mobile repair Dubai technician recommends reinstalling the problematic software that keeps crashing on your phone. Be it an Android or an iPhone, just tap and hold the app icon from the Home screen or App Library. Then, opt for the Uninstall or Remove option.
After that, navigate to the App Store or Google Play Store depending on your device. Then, reinstall the application and see if the freezing instance returns.
5. Monitor Your Phone’s Storage Space
A lack of sufficient storage space can force your device to stay frozen. A mobile repair service in Dubai reminds us to check the available storage space. Android devices support external microSD cards for an expanded storage facility. Inspecting both internal and microSD card storage will help you identify problems with the overall storage space.
Open Settings and tap on Storage to view the distribution of space among photos, videos, apps, and other files. On the other hand, the same option to check the Storage on an iPhone is through the following path: Settings → General → [Device] Storage.
However, you can do the following things if your phone runs out of space:
- Delete unnecessary files.
- Transfer bigger files to another device such as a computer or another phone.
- A mobile repair service near me suggests uploading your phone content to cloud storage solutions. Later, you can wipe out those files.
- If it’s an Android phone, you can use a high-capacity microSD card and move some big files to the card from the internal storage.
6. Double-Check Your Internet Connectivity
Nowadays, most apps function in the presence of an internet connection only. So, your phone might stutter or freeze if the running app can’t avail of a strong and stable Wi-Fi network or mobile data connection. However, ensure that your phone’s Wi-fi or mobile data is enabled.
Then, make sure that your smartphone securely connects to a reliable Wi-Fi network. Additionally, you might have to restore the Wi-Fi network if there’s an issue with it. Otherwise, mobile repair services Dubai professionals suggest switching from a Wi-Fi network to mobile data and vice versa if you are still struggling with a stable connection.
7. Clear App Cache and Other Forms of Data
Useless junk files generated from applications can keep apps from running efficiently. As a result, your phone can crash or freeze. Hence, it’s important to clear app data, as suggested by mobile repair Dubai techies. Here’s what Android users have to follow:
- Go to Settings and navigate to the Apps option.
- Now, choose the application for which you want to clear the cache.
- Afterwards, tap on Storage followed by ‘Manage Storage’.
- Finally, tap on Clear Data.
The exact steps on your Android phone may vary. Furthermore, you need to repeat the steps for other applications as well. For iPhones, you can offload apps but it will remove them from the system. However, you can reinstall them later.
8. Reset Your Phone
Are you still dealing with a crashing or freezing phone? Then, the last resort, as recommended by a mobile repair near me, is to reset your device. Well, resetting your phone will remove all the data saved on the device. Hence, remember to back up your data before you proceed with the steps below.
Here’s what you need to follow to reset your Android phone:
- Tap on Settings and go to General Management.
- Afterwards, tap on the Reset option followed by the Factory Data Reset option.
- Confirm all the prompts and let the reset happen.
Set up your device and see if the crashing stops. If it’s an iPhone, here’s what a mobile repair service near me suggests:
- Open Settings and select General.
- Scroll down to the bottom of the General page.
- Now, tap on ‘Transfer or Reset iPhone’.
- After that, choose Reset.
Once your iPhone restarts, set the device up and check if the freezing issue persists.
Wrap it up…
What if your mobile phone still freezes and takes an eternity to respond? Consult with a mobile repair Dubai service and get a competent repair that works. Otherwise, you might have to purchase a new phone if the existing one is too old.
